Shot Support
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Recent activity by Shot Support-
I’ve forgotten my password for my account, how do I reset it?
If you have forgotten your password you can use our 'Forgotten Password' function on dashboard or our 'Cannot Sign In' function on mobile.Mobile - iOS and Android To obtain a password reset email t...
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How should I take care of my Shot Scope device?
To ensure the longevity and optimal performance of your Shot Scope device, please follow these care and maintenance tips: Cleaning: Use a damp cloth or paper towel to gently clean your device. A...
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How do you charge a Shot Scope device?
Your device can be charged from any USB port or USB compliant wall charger. Please use the charger provided with the product (the charger for the V3 and G3 is different to the charger used for the ...
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How do you download the mobile app?
Getting started with Shot Scope is quick and easy — just follow the steps below to download the mobile app to your smartphone or tablet.Download InstructionsFor iOS Devices (iPhone/iPad): Open the ...
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Will my device work on winter greens and tees?
Due to the temporary and often sporadic placement of winter greens and tees, Shot Scope devices are not compatible with these features. We map courses using satellite imagery, and unfortunately, th...
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Can you reset the device if the screen freezes?
In the event that the screen freezes or the screen is unresponsive you can reset the watch by following the below: 1) Turn the watch on by pressing the top left button. 2) Hold down the top left bu...
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How do I manually end a round or end a round when I am not finishing on the 9th or 18th hole (a shotgun start for example)?
If you would like to end a round in GPS+Track or PRO mode prior to playing the 9th or 18th hole or if you are finishing on a hole other than the 18th (a shotgun start format for example) then there...
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Can I use my Shot Scope device in an official competition?
Shot Scope devices can be used in almost all amateur competitions. If you are playing in a competition that doesn’t allow the use of distance measuring devices then you can use the watch in Track m...
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What are the settings on my Shot Scope device?
The different settings are as follows: 'Units'- You can see whether your device is set to yards or meters. ‘Time’ –You can change how the time is displayed on your device, from 24hr to 12hr. ‘Bluet...
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What are Dynamic Yardages?
Dynamic Yardages provide precise distance measurements (in yards or meters) to the front, middle, and back of the green, taking into account your specific angle of approach. This feature ensures th...