Frequently asked questions
- How to Add a New Device to Your Shot Scope Account
- Are Shot Scope devices waterproof?
- Will my device work if I play a partial round?
- How do I change the email address for my account?
- How do I change the time on my device from 24hr to 12hr?
- Why are the club distances on My Strategy different to the distances on my Club Performance page?
Not as frequently asked questions
- Will my device work on winter greens and tees?
- Can you reset the device if the screen freezes?
- How do I manually end a round or end a round when I am not finishing on the 9th or 18th hole (a shotgun start for example)?
- Can I use my Shot Scope device in an official competition?
- What are the settings on my Shot Scope device?
- What are Dynamic Yardages?
Common issues
- The GPS on my device didn't work, what should I do?
- My device shows the 'no courses within 1km' message when I try play at my course, what should I do?
- My device will not finish its sync/update (wheel keeps spinning/bar won't complete), what should I do?
- My device is stuck on the 'connect' screen, what should I do?
- My firmware won't update, what should I do?