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  1. G3 Support
  2. FAQs

FAQs

Frequently asked questions

  • How to Add a New Device to Your Shot Scope Account
  • Are Shot Scope devices waterproof?
  • Will my device work if I play a partial round?
  • How do I change the email address for my account?
  • How do I change the time on my device from 24hr to 12hr?
  • Why are the club distances on My Strategy different to the distances on my Club Performance page?
See all 10 articles

Not as frequently asked questions

  • Will my device work on winter greens and tees?
  • Can you reset the device if the screen freezes?
  • How do I manually end a round or end a round when I am not finishing on the 9th or 18th hole (a shotgun start for example)?
  • Can I use my Shot Scope device in an official competition?
  • What are the settings on my Shot Scope device?
  • What are Dynamic Yardages?
See all 9 articles

Common issues

  • The GPS on my device didn't work, what should I do?
  • My device shows the 'no courses within 1km' message when I try play at my course, what should I do?
  • My device will not finish its sync/update (wheel keeps spinning/bar won't complete), what should I do?
  • My device is stuck on the 'connect' screen, what should I do?
  • My firmware won't update, what should I do?
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