Shot Support
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Recent activity by Shot Support-
What is the warranty on Shot Scope products?
Shot Scope Warranty InformationAt Shot Scope, we are committed to providing high-quality products and ensuring your satisfaction. We offer the following warranty coverage for our products:1. Warran...
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How do I change the language on my mobile app?
This is only available on ios devices. The app on Android devices will always be the language you have your phone language set to.The app will default to the language that your phone's operating sy...
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How do I remove old watch straps and attach new Shot Scope straps that I have purchased?
It is important to note that only straps produced by shot scope can be attached onto a watch. Its also important to note that placing a V3 shot tracking strap (Power-sense strap) onto a G3 will n...
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Are Shot Scope devices waterproof?
All Shot Scope products are designed to be water-resistant, meaning they are safe to wear in wet conditions like light rain or while washing your hands. Whether you're out on the golf course during...
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I can't find my course, what should I do?
If you’re having trouble finding your course in the Shot Scope system, follow the best practices outlined below to improve your search results. If you still can’t find it, we'll show you how to req...
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How do you change the units of measurement from yards to meters on a Shot Scope device?
To change the units of measurement from yards to meters on your device, follow these simple steps: Unlock the Watch: Press the side button to unlock your device if it's in sleep mode. Enter the S...
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Will my device work if I play a partial round?
Your watch can be used when playing a partial round. You would end the round manually on your last hole of play.
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How do I check that my course is mapped?
We have 35,000 courses mapped around the world so there is a good chance that your course is in our system.We do have a course search section on the main website where you can check if your course ...
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How do you update the time on the device?
To get the correct time on your device you will need to connect the watch to the mobile app. After a connection is made, disconnect your device from the app and your device should now display the c...
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How do I change the email address for my account?
Please note that you cannot update your email address through the mobile apps. To change your email address, follow the steps below: Log into Your DashboardGo to the Shot Scope Dashboard and log i...